On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself.
The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.
Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE, CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering, P for Pest Control, B for Bedroll)
problem attended by the stsff
Passenger from Train No: 22694, Seat No B6 65
70 percent satisfied but late service. Thank you
Passenger from Train No: 12368, Seat No S2 23
Passenger from Train No: 12010, Seat No C11,70
Immediate action. I am really impressed
Passenger from Train No: 19270, Seat No B2,63
request attended, but problem not solved. Bathrooms smell very bad as there\'s no water.
Passenger from Train No: 15015, Seat No S6 79
IT IS SAYISFACTORY
Passenger from Train No: 12134, Seat No B2 2