Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
no one came to clean at Malda town station as promised what feedback should I give??
Passenger from Train No: 15960, Seat No S2,19
Passenger from Train No: 12472, Seat No A2,5
\nCOACH NO. B1 HAS BEEN CLEANED PROPERLY. PLEASE TRY TO MAKE ARRANGEMENT TO CLEAN THE COACHES AT FREQUENT INTERVAL AT CERTAIN DISTANCE SO THAT NO PASSENGERS COULD COMPLAIN FOR THE SAME. THANKS.
Passenger from Train No: 19052, Seat No B1,19
Cleaning done nicely and in time. Very good response. Thanks.
Passenger from Train No: 17417, Seat No B1 54
Quick response thank q
Passenger from Train No: 12628, Seat No S7,38
Passenger from Train No: 18237, Seat No S12,2