Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly.
The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
Welcome to COACH-MITRA Services
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took very long to attend. Previously, msg was given to tte and coach attendant but was of no use. Effectively, it took more than 2 hours. Needs to improve
Passenger from Train No: 12864, Seat No A1/13
Date 19/12/2018
NO ONE CAME TO CLEAN. VERY POOR SERVICE
Passenger from Train No: 22138, Seat No S10/48
Date 18/12/2018
GOOD SERVICE. THANKS
Passenger from Train No: 14805, Seat No B3/45
Date 18/12/2018
Messages
Passenger from Train No: 12876, Seat No RAC/S6/71
Date 18/12/2018
IT WAS NICE AND QUICK)
Passenger from Train No: 12129, Seat No A1/13
Date 18/12/2018
Still nobody clean the toilet,this is very ridiculous, bad odour spread in coach.
Passenger from Train No: 12860, Seat No S4/17
Date 18/12/2018
