Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as

SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE

CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.

(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)


Train Number

Welcome to COACH-MITRA Services

Passenger from Train No: 18507, Seat No B2/24
Date 20/01/2018

A massage received from your side is that "your request forwarded to FZR DIVISION". But still I am waiting for the cleaning staff. Please Accord priority.
Passenger from Train No: 19223, Seat No B1/33
Date 20/01/2018

Train is not clean very bed condition
Passenger from Train No: 12590, Seat No S6/57
Date 20/01/2018

(now received the missing pillow cover and towel Thanks)
Passenger from Train No: 12138, Seat No B2/36
Date 20/01/2018

Passenger from Train No: 11019, Seat No A1/38
Date 20/01/2018

Request of toilet cleaning has been accomplished satisfactorily.
Passenger from Train No: 15024, Seat No S3/66
Date 20/01/2018

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