Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly.
The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
Welcome to COACH-MITRA Services
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Passenger from Train No: 12983, Seat No G11/70
Date 21/09/2018
NO ONE CAME FOR CLEANING AND I RECEIVED MESSAGE THAT YOUR CLEANING HAS BEEN DONE
Passenger from Train No: 13159, Seat No S6/49
Date 21/09/2018
It was nice response. But it would be better cleaned. Thank You.
Passenger from Train No: 18519, Seat No S3/63
Date 21/09/2018
(Cleaning done but pusher is not working in bath room due to that bath room is becoming very dirty after use. Kindly provide one ss mug in
Passenger from Train No: 18507, Seat No S2/67
Date 21/09/2018
NOT ATTENDED FALSE CLOSURE.
Passenger from Train No: 12880, Seat No CAN/-/0
Date 20/09/2018
My issue was not resolved. Had to travel without fans from Surat up to Bandra. Helpline number was totally useless. They closed the matter without even trying to solve it.
Passenger from Train No: 12479, Seat No S8/64
Date 21/09/2018
