Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as

SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE

CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.

(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)


Train Number

Welcome to COACH-MITRA Services

Passenger from Train No: 12906, Seat No S7 65
Date 26/07/2017

good and prompt service.
Passenger from Train No: 12480, Seat No HA1 15
Date 26/07/2017

cleaning done on request.. originating train and cleaning not done and being done on request only...
Passenger from Train No: 12434, Seat No B4 25
Date 26/07/2017

Staff only interested in collecting code saying that materials/water not available to them. Since they attended, they have to get code.
Passenger from Train No: 12876, Seat No S8 15
Date 26/07/2017

It is really good. Keep it up.
Passenger from Train No: 18464, Seat No S5/15
Date 26/07/2017

Not manners talk with customer i am very upsaid ... he is loudly talk with me...
Passenger from Train No: 12137, Seat No S6 23
Date 26/07/2017

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