Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
Received the linen...thank you
Passenger from Train No: 12315, Seat No B3,71
Passenger from Train No: 12702, Seat No B2,6
ISSUED SOLVED IN SHORT TIME THANKS INDIAN RAILWAY
Passenger from Train No: 12992, Seat No C1,63
\nExcellent service within a 15 min a attender came to attend \nCleanniness in the train is to be hats off. proud to be a part of a country
Passenger from Train No: 12138, Seat No B3,56
Toilets were cleaned in Ambala but garbage such as empty bottlrs , left over food, empty food packets etc..Over flow from dustbin.
Passenger from Train No: 12474, Seat No A2,45
(pathetic condition of cleanliness inside toilets )
Passenger from Train No: 12474, Seat No A2,15