On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself.
The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.
Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN < Space >< 10-digit PNR number>. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
no one has come to clean yet. Please do not provide such false service, if you are not able to fulfill the commitment. I am surprised tha
Passenger from Train No: 12138, Seat No B4,1
Passenger from Train No: 22416, Seat No B1,4
Passenger from Train No: 12541, Seat No S5,51
attendant attitude unprofessional, job not done completely, cockroaches still present heavily.
Passenger from Train No: 15051, Seat No S8,1
Good and promptly done
Passenger from Train No: 11035, Seat No B2,63
( very bad experience about cleaning n n problem not resolve too much cockroach in my coach. Your supervisor said problem solved in jhansi but no one come in jhansi station
Passenger from Train No: 12138, Seat No A1,3