Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly.
The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
Welcome to COACH-MITRA Services
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Passenger from Train No: 22815, Seat No AB1/7
Date 21/05/2018
THANKS FOR THE PROMPT ACTION.
Passenger from Train No: 22860, Seat No B2/58
Date 21/05/2018
good
Passenger from Train No: 12168, Seat No S1/61
Date 21/05/2018
(The cleaner just dusted the seat however it was expected that he should have cleaned the seat with a wet towel and sprayed the Seats as well as the odour is Unbearable and pests like mice are roaming inside the seats). Thank you.
Passenger from Train No: 15959, Seat No S3/71
Date 21/05/2018
Passenger from Train No: 22815, Seat No AB1/7
Date 21/05/2018
The problem has been resolved well and very soon.
Passenger from Train No: 18425, Seat No S1/17
Date 21/05/2018
