On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself.
The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.
Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN < Space >< 10-digit PNR number>. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
-\"We are satisfied with your Quick Service\" Thank You.
Passenger from Train No: 22805, Seat No S8,15
OBHS staff cleaned
Passenger from Train No: 17408, Seat No D2,19
Cleanliness are not upto the mark. Lot of people without reservation eneterd in the reservation coach & create mess to the reserved seat passengers. Also, watering problem arises because of unreserved passengers.
Passenger from Train No: 12541, Seat No S5,73
(Very bad. Swear not done his job.. He was only asking code. How can be complaint close without my opinion)
Passenger from Train No: 11016, Seat No RS4 15
Passenger from Train No: 18234, Seat No S2,17
Passenger from Train No: 12961, Seat No B3,25