On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself.
The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.
Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN < Space >< 10-digit PNR number>. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
( very poor, un accepted
Passenger from Train No: 12876, Seat No B3,22
prompt response, appreciate the service and initiative
Passenger from Train No: 12969, Seat No S8,38
thank u so much
Passenger from Train No: 12975, Seat No B1,34
Passenger from Train No: 13423, Seat No B2,49
nno action was taken against and I am surprised without service how a service request can be closed. It is absolutely cheating.
Passenger from Train No: 11072, Seat No B1,15
( clean the coach not done properly
Passenger from Train No: 12424, Seat No B11,45