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On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself. The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.

Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN < Space >< 10-digit PNR number>. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.

NOW AVAILABLE IN 1473 TRAINS


Train Number


CALL THE TRAIN CLEANER ON THE GO


( very poor, un accepted
Passenger from Train No: 12876, Seat No B3,22
Date 29/06/2016


prompt response, appreciate the service and initiative
Passenger from Train No: 12969, Seat No S8,38
Date 01/07/2016


thank u so much
Passenger from Train No: 12975, Seat No B1,34
Date 01/07/2016



Passenger from Train No: 13423, Seat No B2,49
Date 01/07/2016


nno action was taken against and I am surprised without service how a service request can be closed. It is absolutely cheating.
Passenger from Train No: 11072, Seat No B1,15
Date 01/07/2016


( clean the coach not done properly
Passenger from Train No: 12424, Seat No B11,45
Date 01/07/2016





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