Passengers may request for following COACH-MITRA services just by entering PNR number and mobile number in this website or Passengers can send their requests as
SMS to 58888 or 9200003232 by typing CLEAN< Space ><10-digit PNR number>< Space >SERVICE TYPE CODE
CleanMyCoach Application will forward the request to mobile phone of the onboard staff or the concerned control office of the particular train directly.
The Railway Administration will also simultaneously receive an intimation of such requests for follow up.
(Service Type available: C for Cleaning, W for Watering of Coaches, P for Disinfection /Pest Control, B for Linen/Bedroll, E for Train Lighting/AC , R for Petty Repairs)
Welcome to COACH-MITRA Services
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Lokesh Mahawar the attendant is saying that they receive soiled and used linen only without packing. He asks us to complain to higher authorities
Passenger from Train No: 12988, Seat No CNF/A1/43
Date 30/01/2019
( still no one came to clean the seats )
Passenger from Train No: 18310, Seat No CNF/S11/8
Date 27/01/2019
Really service is very quick and fast. Good .keep it up.
Passenger from Train No: 14805, Seat No CNF/A3/3
Date 22/01/2019
nTOILETS 3 AND 4 WAS HAVING BAD ODOUR AND WATER WAS COLLECTED ON FLOOR OF 4.. WHICH WAS REMOVED SATISFATORY BY MITRA SENT BY YOU . THANKS YOU.
Passenger from Train No: 12975, Seat No CNF/S3/68
Date 18/01/2019
\nNice work, needs to improve in long distance train uninterruptible.
Passenger from Train No: 12875, Seat No CNF/B4/64
Date 07/01/2019
Train no 15233 S4 Toilet are not clean
Passenger from Train No: 15929, Seat No B1/64
Date 08/06/2018
