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On board housekeeping service (OBHS) is provided to facilitate cleaning of coaches during run of train itself. The OBHS includes scheduled cleaning of coaches twice in a day and unscheduled cleaning at any time on demand of passenger.

Passengers may demand cleaning staff by entering PNR in the form given above. Passengers may also send their requests as SMS to 58888 by typing CLEAN < Space >< 10-digit PNR number>. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly. The Railway Administration will also simultaneously receive an intimation of such requests for follow up.

NOW AVAILABLE IN 1499 TRAINS


Train Number


CALL THE TRAIN CLEANER ON THE GO


: PROBLEM ATTENDED. THE CREW DID THERE BEST, HOWEVER THE COACH CONTAINS PLENTY OF INSECTS WHICH SHOULD HAVE BEEN KILLED AT THE SOURCE STAT
Passenger from Train No: 12221, Seat No B6,17
Date 25/07/2016


bathrooms were satisfactorily cleaned. Service was instantly provided. Thank you.
Passenger from Train No: 13009, Seat No Can/Mod
Date 25/07/2016


SERVICE WAS GOOD AND FAST. ATTENDANT RESPONDED QUICKLY AND CLEANED THE PLACE WITHIN 5 MINUTES
Passenger from Train No: 12138, Seat No B4,57
Date 25/07/2016


Good service Thanks
Passenger from Train No: 11058, Seat No B1,25
Date 25/07/2016


not used harpic or others so still smelling very bad
Passenger from Train No: 14321, Seat No S8,70
Date 25/07/2016


satisfactory
Passenger from Train No: 12142, Seat No S2,21
Date 25/07/2016





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